The process
A simple system — designed for real workflows
The toolbox gives you a clear process:

Each step has one clear goal, one main output, and one core tool, but:
- Real design is not linear
- You can move back and forth between steps
- Each step includes built-in checkpoints to revisit earlier decisions
- You stay in control — the toolbox supports your judgement
Design for your context — not a default format
There is no “standard” way to deliver a micro-credential.
You might design for:
- Fully online learners with limited digital confidence
- In-person learners balancing work and family commitments
- Blended learners needing both flexibility and human interaction
Delivery format is not just a delivery choice — it shapes access, engagement, and success
The toolbox helps you decide:
- What works best for your learners
- What barriers each format may introduce
- How to design equitable learning experiences across formats
What you’ll create
By the end, you will have:
- A clear Learner Snapshot (based on real evidence — not assumptions)
- A focused Course Blueprint (aligned to real needs)
- A structured learning journey (Course Storyboard)
- Simple, inclusive learning activities
- A practical delivery and improvement plan
- A course that works in your chosen delivery format(s)
