The process

A simple system — designed for real workflows

The toolbox gives you a clear process:

Each step has one clear goal, one main output, and one core tool, but:

  • Real design is not linear
  • You can move back and forth between steps
  • Each step includes built-in checkpoints to revisit earlier decisions
  • You stay in control — the toolbox supports your judgement

Design for your context — not a default format

There is no “standard” way to deliver a micro-credential.

You might design for:

  • Fully online learners with limited digital confidence
  • In-person learners balancing work and family commitments
  • Blended learners needing both flexibility and human interaction
Delivery format is not just a delivery choice — it shapes access, engagement, and success

The toolbox helps you decide:

  • What works best for your learners
  • What barriers each format may introduce
  • How to design equitable learning experiences across formats

What you’ll create

By the end, you will have:

  • A clear Learner Snapshot (based on real evidence — not assumptions)
  • A focused Course Blueprint (aligned to real needs)
  • A structured learning journey (Course Storyboard)
  • Simple, inclusive learning activities
  • A practical delivery and improvement plan
  • A course that works in your chosen delivery format(s)