4. Learner feedback
PART 4: LEARNER FEEDBACK
Keep it short and useful
Use a 5-question survey:
- How was the course useful?
- How manageable was it?
- What worked well?
- What was difficult?
- What would you improve?
Why this matters
- Feedback is essential for continuous improvement
- Keep it short and practical to increase response rates
Long surveys reduce completion — simple works better
Focus Groups
If you can, gain deeper insights from your learners post-course via focus groups. The focus group guide can be downloaded below: